Privacy policy

This privacy policy (“Policy”) describes the personal data collected or processed when you, as the user of the Site and/or your legal guardian, use the website (the “Site”) of Bastion Group (“Bastion Group”). This Policy describes the types of personal data collected when you use the Site and how your personal data is used, shared, and protected. It also explains the choices you have relating to your personal data and how you can contact us.

THE GENERAL PRINCIPLES OF OUR PRIVACY POLICY

This privacy policy covers how we treat your personal information collected electronically when you use the Site or when you contact Bastion Group electronically.

Bastion Group respects your privacy and your personal information and for this reason, we take care to protect your personal information and to keep it confidential.

Bastion Group will only disclose, collate and process (“use”) your personal information with your express written permission unless we are legally required to do so.

Bastion Group will not use your personal information for any other purpose, other than that which we disclosed to you, unless you give Bastion Group your express written permission to do so, or unless Bastion Group is permitted or required to do so by law.

Bastion Group will retain your personal data for as long as necessary to fulfil the purposes for which we collect it, except if required otherwise by law.

WHAT DO WE MEAN BY PERSONAL INFORMATION?

Personal information refers to information that identifies or relates specifically to you, for example, your name, age and identity number, email address, online identifier, location information, personal opinions or personal preferences.

How do we collect your personal information?

Whenever you use the Site, complete a form or contact Bastion Group electronically, Bastion Group will collect your personal information.

Through a tracking code embedded by the Site, Bastion Group also collects information that includes:

  • Device-specific data

THE FOLLOWING INFORMATION MAY BE COLLECTED THROUGH YOUR DEVICE AND BROWSER:

  • your device’s IP address (collected and stored in an anonymized format);
  • device screen size;
  • device type (unique device identifiers) and browser information;
  • geographic location (country only);
  • preferred language used to display the webpage.
  • Log data

THIRD-PARTY SERVERS AUTOMATICALLY RECORD INFORMATION WHICH IS CREATED UPON USING THE SITE. DATA INCLUDES:

  • referring domain;
  • pages visited;
  • geographic location (country only);
  • preferred language used to display the webpage;
  • date and time when website pages were accessed.

WHY WE COLLECT AND USE PERSONAL INFORMATION?

In order to make your use of the Site and the products, services, facilities, tools or utilities offered on the Site as informative and successful as possible, it is necessary for Bastion Group to find out exactly what you need and want.

The following are some of the reasons why Bastion Group would collect your personal information:

  • for Bastion Group to process your instructions or requests; or
  • for Bastion Group to ensure that we meet your needs, Bastion Group may collect and analyse your personal information and combine all the information that we have about you for research and statistical purposes. We may also use your personal information to personalise and tailor our services to meet your needs, or
    to conduct market research.

Once Bastion Group has collected and analysed your personal information, Bastion Group may send you promotional material or details which we think may be of interest to you.

Your privacy is important to us and we will therefore not sell, rent or provide your personal information to unauthorised third parties for their independent use, without your consent. If at any stage after you have given Bastion Group your consent you no longer wish Bastion Group to use or share your personal information, you may at any stage withdraw your consent.

You accept that we may store your personal information outside of the region or country that you may submit or use it in.

PROTECTION OF YOUR PERSONAL INFORMATION

Bastion Group values the information that you choose to provide and will take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. The information Bastion Group has concerning Bastion Group customers is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.

CORRECTION OF PERSONAL INFORMATION

If you ever want to update or correct any of your personal information held by Bastion Group, you can contact us here: info@bastiongroup.co.za

PERSONAL INFORMATION HELD BY OR DISCLOSED BY YOU OR BASTION GROUP TO A THIRD PARTY

Because Bastion Group is not responsible for any representations or information or warranties or content on any third party website (including third party websites linked to this website, websites facilitated by us, or websites that serve as social networks like Facebook or Linkedin), Bastion Group does not exercise control over the privacy policies of these third parties and you should refer to the privacy policy of these third parties to see how they protect your privacy.

Bastion Group may enter into arrangements with its partners and other third party suppliers in order for them to provide services to you. Those arrangements may require us to disclose your personal information to them, whether in person or by means of an application. You hereby consent to Bastion Group disclosing your personal information to those partners and third parties for this purpose and you also consent to receive data about yourself from them. If at any time, after you have given Bastion Group your consent, you no longer wish to have your personal information disclosed to these partners or third parties, you may withdraw your consent.

COOKIES

Bastion Group uses cookies to collect non-personal information including standard internet log information and details of your behavioural patterns upon visiting our website pages. Bastion Group does this to provide you with a better experience, identify preferences, diagnose technical problems, analyse trends, and to improve the Site.

The word “cookie” refers to small data files transferred onto computers or devices by websites for record-keeping purposes and to enhance functionality on the website. In this way, the next time you use the Site, Bastion Group will know who you are and that you have visited the Site before. Bastion Group will also collect information about how you use the Site, your preferences, and past browsing history.

Bastion Group may also use cookies to record login details on your device or computer. This helps to determine whether a particular device previously visited the Site so that the login details would not have to be re-entered each time you visit the Site.

Bastion Group engages third parties that help us deliver banner advertisements and other online communications. The third parties may collect and use information about Bastion Group customers to help us understand the offers, promotions, and types of advertising that are most appealing to our customers. The personal information they collect is aggregated and cannot be linked to a person.

CHANGES TO THIS PRIVACY POLICY

Bastion Group may amend this privacy policy from time to time.

Bastion Group will give you notice of any material changes within a reasonable time, however, it is recommended that you familiarise yourself with this privacy policy regularly.

The current version of this privacy policy will govern the respective rights and obligations between you and the Bastion Group each time that you access and use the Site.

WHICH LAWS APPLY TO THIS PRIVACY POLICY?

This privacy policy is governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the South African courts in respect of any dispute which may arise out of or in connection with the formation, interpretation, substance, or application of this privacy policy.

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